Facebook FAQs

The following FAQs are regarding Facebook-related issues.

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I accidentally left the group! What do I do?

Try searching for the group on Facebook and requesting to join. Once you have requested to join, please request assistance by filling out the form here. If you are unable to submit a request to join directly on Facebook, please …

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Every time someone posts in the group, I receive an email and it is overwhelming. Can I turn this feature off?

If you go to your account settings on Facebook from the drop down arrow beside the lock icon, you will be brought to a page where you can edit your notification settings. From here, on the left of the page, …

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How do I turn off notifications from the group to keep them out of my regular news feed?

You can do this by going to the Facebook group page. Select “Joined” from the top Banner. Then select “Unfollow Group.” Once this is selected, you will no longer receive posts to your News Feed from the group. However, you …

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How can I send a private message to someone on Facebook?

To send a message: Click Messages at the top of the screen. Click New Message. Start typing a name into the “To” field. Names of friends will appear in a dropdown list. Select the person or people you want to …

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Where do I find the Online Support Community page after I have joined the group?

Once you have joined the group, you can locate it from the vertical navigation menu to the left of your home page.

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I just created a Facebook account, but would like a tutorial on how to use and navigate the page.

Below are two very thorough tutorials on how to use and navigate Facebook with screenshots. http://www.wikihow.com/Use-Facebook http://www.wikihow.com/Navigate-Facebook

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I would like to join the Online Support Community on Facebook, but I don’t have an account. What do I do?

If you don’t have a Facebook account, you can sign up for one in a few easy steps: Go to www.facebook.com. If you see the sign-up form, fill out your name, email address or phone number, password, birthday and gender. …

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How can I join the Online Support Community?

When the Boot Camp first begins, you are sent an invitation to join in an email. You can click the link to join in the email and go to your Facebook page to access the community under your “GROUPS.” The …

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How do I access the Online Support Community?

A short time after your registration is complete, you will receive an email titled, “Welcome to the Online Support Community.” This email will give you the information and instructions you need to access the Facebook group. If you are unable …

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If I don’t want to use Facebook, how else can I find support?

Our Phone List is full of other Boot Campers who would absolutely love to be your support system. You can find the “Phone List” on your Boot Camp website.

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