Payments & Refunds FAQs

The following FAQs are for payments and refunds.
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How do I update my credit card and/or billing information on file?

The above video is a handy walkthrough of how to update your billing information. You can find written instructions below. To verify and update your credit card on file for your Bright Line Eating account, please go to the “My Account” website: http://myaccount.brightlineeating.com You should use the following information to log in: Username:  [Your BLE …

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What is your refund policy?

Unless otherwise stated, we offer full refunds for all product purchases made from Bright Line Eating. (Please refer back to the order page you used at the time of purchase.) If customers are not satisfied with a digital product purchase, they must inform us within the specified applicable refund period by filling out the form …

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Can I make multiple payments for the Boot Camp?

Yes. The Boot Camp cost can be broken into three equal payments. The first payment is charged at registration, and the remaining payments occur monthly on that same day for the following two months. There is a finance fee included in the payments, so if you have the means, paying in full is the more …

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What is the cost of the Boot Camp?

The cost of each Boot Camp varies. This information becomes available once registration opens for the next Boot Camp.

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I can’t afford to join the Boot Camp but I really need help. Are there any other options?

We truly understand finances may prevent you from participating in the Boot Camp. Fortunately, there are viable alternatives that are free. These come in the form of 12-step programs for food addiction and compulsive overeating. The program we recommend the most, because of its staunch commitment to the four Bright Lines and its strong track …

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What methods of payment do you accept?

We accept VISA, MasterCard, American Express, Discover, and PayPal. (This includes gift cards branded with any of the major credit card logos.)

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How do I request an invoice of my order(s)?

Please fill out the form here to request that your invoice(s) be emailed to you.

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What if I have additional billing questions?

Please fill out the form here to request any assistance you may need.

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