Tech Support FAQs

The following FAQs are regarding technology-related issues.
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What are some recommendations for free video or telephone conference calls?

Although there are plenty of options available, here are some companies we suggest: Freeconferencecall.com UberConference Zoom Google Hangouts Gloalfi Skype

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How can I bookmark the site or add it to my Home Screen on my iPad or iPhone?

Once you get to the login page, please click the icon with the “upward” facing arrow. Once you have done this, please select “Add Bookmark” to add the site to your bookmarks, or select “Add to Home Screen” to make a home screen short cut. Once you bookmark the site, it will also prompt you …

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What is the Online Support Community? Is it private?

Our Online Support Community is made up of secret, anonymous Facebook groups for people who are committed to using the four Bright Lines (sugar, flour, meals, and quantities) to lose all their excess weight and live Happy, Thin, and Free. In our experience, ongoing social connection with others following the Bright Lines is the number …

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Is a Facebook account required for the Online Support Community or Boot Camp?

Our Online Support Communities are currently hosted through Facebook. We chose Facebook because they have an incredibly streamlined, stable platform which has been perfected and refined over the years. Facebook is very user-friendly, available to everyone, and allows participants to participate as much or as little as they wish. That being said, we understand some …

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What happens after the Boot Camp? How long will the call recordings, video modules, and Boot Camp documents be available?

We understand you will need the BLE tools and ongoing support to continue living Happy, Thin, and Free, long after the Boot Camp is over. For this reason, we make sure you have indefinite access to the Boot Camp website and your House in the Online Support Community at no additional cost. This includes all …

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